Independent complaint-management in psychiatry
نویسندگان
چکیده
منابع مشابه
Independent complaint-management in psychiatry
When it comes to conflicts with psychiatric facilities, people with a mental disability are usually disadvantaged to the mentally healthy ones. This applies all the more to legal restrictive measures. Often clients depend upon the personnel's goodwill. This results in avoiding problems by not complaining and furthermore in discontent. Excessive demand in conflicts, caused by the illness, a lack...
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OBJECTIVE To describe and characterize the work of independent complaint offices for users of psychiatric services and of ombudsmen in psychiatric hospitals. METHODS Nationwide survey addressed to all independent complaint offices and to all psychiatric hospitals in Germany. RESULTS The authors were able to identify n = 37 independent complaint offices. About 50 % (n = 215) of the hospitals...
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ژورنال
عنوان ژورنال: BMC Psychiatry
سال: 2007
ISSN: 1471-244X
DOI: 10.1186/1471-244x-7-s1-s130